With Affluence Digital, banks and financial institutes can create hindrance free banking user experience by offering state of the art, innovative online and mobile digital banking solutions.
Affluence eKYC is a specialized customer onboarding and origination product which can be linked to the bank's digital process. A truly effective onboarding will make feel a bank's new customer at home while fulfilling their expectations.
Customer
Onboarding
Made Easy as ever.
eKYC is the latest addition to the Affluence Suite. Onboarding is a crucial and a very vital step in the customer journey for banks and financial institutions.Affluence Digital is equiped with innovative, user friendly and less complex customer onboarding module which helps your customers to experience a frictionless onboarding experiences, while securing your bank from fraud and theft.
From an easily driven origination process, Affluence digital solution is equipped with the necessary tools to fast -track your delivery of Omni channel onboarding journeys. The solution is available as a SaaS in the cloud or on premise versions.
WHY BANK'S NEED
eKYC?
- Improve client acquisitions
- Faster and more flexible access to banking services
- To enhance customer experience
- Perceived as an innovative and open-minded bank
- To reduce paper usage and document loss
- Improve bank's operational efficiencless
What our
Solution Covers?
Banks and Financial Institutes wants to onboard their client's faster and efficient manner while offering a frictionless experience to their clients.This has increased with the current pandemic situation as clients are extremely hesitant to walk into the banks and financial institutes to open their accounts and to onboard. So the solution is looked at;
Simplicity
Affluence Digital Onboarding process is extremely easy and even a layman can execute the process using their PC's or any mobile device.This has few steps which directs you with ease and only needs to submit few vital documents for the verifications.
Stand Out
The Solution is differentiated experience reflecting the brand with superior UI/UX and Integrating to multitude of API's for customer verifications and validations such as Department of Register,etc
Frictionless
Always looked at customer experience perspective - the digital onboarding journey always made faster and efficient by allowing third party services such as Face Recognition applications to integrate with this solutions. Clients have built experiences that allow customers to open an account and complete the journey with a minimum timeframe.
Omni Channel
The solution is delivered primarily on responsive web and mobile applications on both iOS and Android but also supported the branch, call center and relationship manager channels with granting access to multitude of channels to fulfill the journey.
Product Consistency
Somebody who onboard digitally now has option to open their savings, fixed deposits or apply for a loan digitally through the Affluence suite.This has made the clients lives so much easy.
Affluence Onboarding
Capability and
Features
Customer verification
Bank's assigned administrative staff can go through the customer profile and decide whether to proceed or decline the application or required further review
Video conferencing
A video call can be scheduled with the system for a convienient date for further verification
Fully Customizable Journey
Banks have the liberty to customize the customer journey, validations, rules,text/ fields as per their requirement while adhering to the CBSL guidelines. The User Interfaces are also customizable using the Bank's or Financial institute's colors and other brand guidelines.
Unified Integration with third party systems
This solution is equipped to integrate with multitude of bank's systems such as core banking or CRM systems seamlessly.The system will allow to provide facility toopen an account in their digital banking channels if the third application allows the same.Also the system can be easily integrated with the bank's existing website conveniently as it is developed in a robust and responsive manner.
Rapid Implementation capability
The system is architectured for a quick implementation and integration with the existing system.
Fulfilment of central bank's guidelines for ekyc
The product fulfills the CBSL requirements including prerequisites such as DRP validations, Video recognition, document submissions for critical cross checking's purposes,reporting, etc.
Why
Fortunaglobal?
Fortunaglobal is a fast-growing fintech software provider that empowers financial institutions to accelerate their digital transformation effectively by introducing digital-first solutions.We are proud to be the creators of the Affluence Omni-Channel Digital banking that unifies data and functionality from traditional core systems and creating seamless digital customer experience.
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